BNSF strives to make your shipping experience as easy and seamless as possible. You can rely on us to help walk you through the step-by-step process of becoming a customer. Whether you're shipping one load or 1,000 loads, single cars or dedicated trains, we make doing business with BNSF simple.
Tell us a little about what you are shipping to learn more about the process of becoming a customer, what information you'll need and how to get started.
(If you DO NOT have your own or access to containers or trailers, please go to Access to Assets - A2A.)
Get On Board with BNSF Railway
Once you decide to become a BNSF Intermodal Customer, we will assist you with the onboarding process to set up your freight account.
1. Sign an Intermodal Agreement
2. Complete the Credit Approval Process
3. Register for BNSF's online suite of tools
There's no better time than now to align yourself with BNSF Railway, the industry's intermodal leader.
| Contact | |
|---|---|
| Intermodal Team | If you DO have your own or have access to containers or trailers, contact us for next steps. |
General time for setup and processing is approximately two weeks, but this can vary greatly depending on approvals and urgency.
Here's a list of items and information you'll need on hand to get you started.
When you contact BNSF, you can expect a quick response that will have your request rolling within 72 hours. We'll help you with all the details and get you and your shipments on their way.
Grains and Feed Contact
General time for setup and processing is approximately two weeks, but this can vary greatly depending on approvals and urgency.
Here's a list of items and information you'll need on hand to get you started.
When you contact BNSF, you can expect a quick response that will have your request rolling within one business day.
Your Automotive Contact:
Bryan MathiesenBryan%20Mathiesen;Bryan.Mathiesen@BNSF.com
Phone: 817-867-6219
See all the steps for becoming a new customer or new user.
Expanding or developing a new rail-served facility can be challenging, especially when it comes to navigating through all the necessary processes. You can rely on BNSF to help guide you through all aspects of expanding or developing a new site, including evaluating and selecting the best options for your business.