Door-to-Door Transload

A bulk facility refers to a facility where dry and liquid products can be transferred from covered hopper cars or tank cars. Products frequently transloaded at bulk facilities include plastic pellets, flour, minerals, cement, acids and ethanol.

A warehouse facility is a building with rail unloading capability. Most warehouses specialize in products shipped in boxcars. Some lumber products such as plastic, plywood and particleboard are also transloaded at warehouses.

A dimensional facility is used for transloading long products such as lumber, steel, rebar and machinery. The most common railcar types used are flatcars, gondolas and centerbeams.

To order equipment, logon to our website and request equipment. For assistance, call 888-428-2673.

A diversion is a customer's request to deliver a railcar to a new destination after the car has left the origin. There is a charge for diversions. For questions or more information about diversions, call 888-428-2673 or 785-676-4866.

If a switch gets missed, contact your local operating representative or customer solutions representative (888-428-2673).

To trace equipment, logon to our website. Click on Unit Trace. For assistance, call 888-428-2673.

To invoice, logon to our website. From there, choose Request Access. The last choice on that page is for "Applications not listed above". Choose this option and request the eCASH application. For assistance, call 888-428-2673.